The FAQ page provides answers to frequently asked questions about the company, the terms of trade and financial operations. If you don't find the answer to your question here, feel free to contact our customer support in a manner convenient to you!
In order to change your leverage, please be so kind to send us a message via email firstname.lastname@example.org indicating you trading account number and a leverage that you want to establish.
Welcome Account is a real account which is totally similar to the Market Prime account according to its conditions.
In order to get a 50 USD bonus, please be so kind to open a Welcome account on our website. To do this, please, create your profile in the dashboard. Go to “Open Account”, choose “Welcome Account” and fill in a special form. You will get your bonus automatically after you create this account. Information about you current account balance and your trading statistics is available at “Welcome account”. Traders can follow their results and see their progress in bonus programme completion.
You can find all the necessary information within your trader’s dashboard. In order to see this data, please, enter your account, open “Ma Accounts” – “Welcome Account”. Here you can find all necessary information on your bonus trading account balance as well as all necessary statistics on your trading activities. You are able to follow your progress in Bonus programme completion on your own.
You can both withdraw your profit or transfer it to another real account and continue trading activities without any restrictions. Maximum amount for such transfers is 25USD. Those operations (profit withdrawal or transfer to another account) are available just one time. We recommend opening our Classic account in order to continue trading with your bonus 25USD in consideration of our trading account requirements. However you are free to deposit a necessary amount and continue trading on MarketPro or Market Prime accounts.
The remaining profit will be canceled and the account itself will be closed. You may withdraw your profit or transfer it to another account just one time.
Verification procedure takes about 24 Hours. However, it can last for 2-3 days in some cases. In order to verify your account you need to send us an application via your trading dashboard. In order to do this, please be so kind to enter your account, press on your name and fill in all the fields, upload your photo (should contain your face and your ID document, should be done in front of your monitor with your Adamant Finance trading panel). Image size should be equal or lower than 2Mb.
Adamant Finance Security Service may ask you for additional id documents’ copies (with high quality) and confirm your place of residence. All additional documents should be sent at email@example.com.
You may send to us passport, ID or driver license. If your copy is bad and it hard to read it, please, be so kind to send us another high quality copy of your document at firstname.lastname@example.org.
You may see on the chart that the price did not reach your Stop Loss level. However, positions are closed according to the Ask price which is no shown on the MT4 chart.
Sell orders are closed according to Ask price Buy orders are closed according to Bid price
Short trades are opened according to Bid Price Long trades are opened according to Ask price
Many Forex brokers used to offer quotes with 4 figures after comma. In this case if the currency pair’s price changes from 1,2360 to 1,2365, this move is equal to 5 pips. Adamant Finance offers 5 figures after comma. It means that instead of 1,2360 we have 1,23600. The above-mentioned change will be 50 pips instead of 5 pips.
Please, be so kind to verify your Internet connection and the data you use to enter your dashboard (account number and password). Try to reload your trading platform. If you have forgotten your password, please, be so kind to send us a message at email@example.com. Describe your situation and indicate your account number.
In order to enter your trader’s panel, use your email address and your password. If you have lost your password, you can get a new one. In order to receive a new password, please, visit our website http://adamantfinance.com/ and click on “Trader’s room” – “Lost password?” – “Retrieve Password”. Input your email and a captcha on the image. You will be sent a special confirmation message. Please, be so kind to click on a link and enter a new password.
Real accounts server is AdamantFinance-Real, IP address is 126.96.36.199
Demo account sever name is AdamantFinance-Demo, IP address is 188.8.131.52:443
In order to trade with Adamant Finance via mobile platform, please, be so kind to download MT4 to your mobile phone or tablet and then find our server AdamantFinance-Real (for real account) or AdamantFinance-Demo (for demo accounts) and enter your account’s data (account number and password).